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DELETE FROM ost_email_template WHERE `ost_email_template`.`id` = 12
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12 |
1 |
transfer.alert |
Ticket #%{ticket.number} transfer - %{ticket.dept.... |
<h3>Hi %{recipient.name},</h3> Ticket <a href="%%7... |
NULL
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2026-04-28 07:26:31 |
2026-04-28 07:26:31 |
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DELETE FROM ost_email_template WHERE `ost_email_template`.`id` = 6
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6 |
1 |
ticket.reply |
Re: %{ticket.subject} [#%{ticket.number}] |
<h3><strong>Dear %{recipient.name.first},</strong>... |
NULL
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2026-04-28 07:26:31 |
2026-04-28 07:26:31 |
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DELETE FROM ost_email_template WHERE `ost_email_template`.`id` = 5
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5 |
1 |
ticket.overlimit |
Open Tickets Limit Reached |
<h3><strong>Dear %{ticket.name.first},</strong></h... |
NULL
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2026-04-28 07:26:31 |
2026-04-28 07:26:31 |
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DELETE FROM ost_email_template WHERE `ost_email_template`.`id` = 13
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13 |
1 |
ticket.overdue |
Stale Ticket Alert |
<h3><strong>Hi %{recipient.name}</strong>,</h3> A ... |
NULL
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2026-04-28 07:26:31 |
2026-04-28 07:26:31 |
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DELETE FROM ost_email_template WHERE `ost_email_template`.`id` = 4
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4 |
1 |
ticket.notice |
%{ticket.subject} [#%{ticket.number}] |
<h3><strong>Dear %{recipient.name.first},</strong>... |
NULL
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2026-04-28 07:26:31 |
2026-04-28 07:26:31 |
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DELETE FROM ost_email_template WHERE `ost_email_template`.`id` = 1
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1 |
1 |
ticket.autoresp |
Support Ticket Opened [#%{ticket.number}] |
<h3><strong>Dear %{recipient.name.first},</strong>... |
NULL
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2026-04-28 07:26:31 |
2026-04-28 07:26:31 |
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DELETE FROM ost_email_template WHERE `ost_email_template`.`id` = 2
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2 |
1 |
ticket.autoreply |
Re: %{ticket.subject} [#%{ticket.number}] |
<h3><strong>Dear %{recipient.name.first},</strong>... |
NULL
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2026-04-28 07:26:31 |
2026-04-28 07:26:31 |
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DELETE FROM ost_email_template WHERE `ost_email_template`.`id` = 8
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8 |
1 |
ticket.alert |
New Ticket Alert |
<h2>Hi %{recipient.name},</h2> New ticket #%{ticke... |
NULL
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2026-04-28 07:26:31 |
2026-04-28 07:26:31 |
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DELETE FROM ost_email_template WHERE `ost_email_template`.`id` = 7
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7 |
1 |
ticket.activity.notice |
Re: %{ticket.subject} [#%{ticket.number}] |
<h3><strong>Dear %{recipient.name.first},</strong>... |
NULL
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2026-04-28 07:26:31 |
2026-04-28 07:26:31 |
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DELETE FROM ost_email_template WHERE `ost_email_template`.`id` = 18
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18 |
1 |
task.transfer.alert |
Task #%{task.number} transfer - %{task.dept.name} |
<h3>Hi %{recipient.name},</h3> Task <a href="%%7Bt... |
NULL
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2026-04-28 07:26:31 |
2026-04-28 07:26:31 |
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DELETE FROM ost_email_template WHERE `ost_email_template`.`id` = 19
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19 |
1 |
task.overdue.alert |
Stale Task Alert |
<h3><strong>Hi %{recipient.name}</strong>,</h3> A ... |
NULL
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2026-04-28 07:26:31 |
2026-04-28 07:26:31 |
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DELETE FROM ost_email_template WHERE `ost_email_template`.`id` = 17
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17 |
1 |
task.assignment.alert |
Task Assigned to you |
<h3><strong>Hi %{assignee.name.first},</strong></h... |
NULL
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2026-04-28 07:26:31 |
2026-04-28 07:26:31 |
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DELETE FROM ost_email_template WHERE `ost_email_template`.`id` = 14
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14 |
1 |
task.alert |
New Task Alert |
<h2>Hi %{recipient.name},</h2> New task <a href="%... |
NULL
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2026-04-28 07:26:31 |
2026-04-28 07:26:31 |
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DELETE FROM ost_email_template WHERE `ost_email_template`.`id` = 15
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15 |
1 |
task.activity.notice |
Re: %{task.title} [#%{task.number}] |
<h3><strong>Dear %{recipient.name.first},</strong>... |
NULL
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2026-04-28 07:26:31 |
2026-04-28 07:26:31 |
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DELETE FROM ost_email_template WHERE `ost_email_template`.`id` = 16
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16 |
1 |
task.activity.alert |
Task Activity [#%{task.number}] - %{activity.title... |
<h3><strong>Hi %{recipient.name},</strong></h3> Ta... |
NULL
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2026-04-28 07:26:31 |
2026-04-28 07:26:31 |
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DELETE FROM ost_email_template WHERE `ost_email_template`.`id` = 10
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10 |
1 |
note.alert |
New Internal Activity Alert |
<h3><strong>Hi %{recipient.name},</strong></h3> An... |
NULL
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2026-04-28 07:26:31 |
2026-04-28 07:26:31 |
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DELETE FROM ost_email_template WHERE `ost_email_template`.`id` = 3
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3 |
1 |
message.autoresp |
Message Confirmation |
<h3><strong>Dear %{recipient.name.first},</strong>... |
NULL
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2026-04-28 07:26:31 |
2026-04-28 07:26:31 |
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DELETE FROM ost_email_template WHERE `ost_email_template`.`id` = 9
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9 |
1 |
message.alert |
New Message Alert |
<h3><strong>Hi %{recipient.name},</strong></h3> Ne... |
NULL
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2026-04-28 07:26:31 |
2026-04-28 07:26:31 |
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DELETE FROM ost_email_template WHERE `ost_email_template`.`id` = 11
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11 |
1 |
assigned.alert |
Ticket Assigned to you |
<h3><strong>Hi %{assignee.name.first},</strong></h... |
NULL
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2026-04-28 07:26:31 |
2026-04-28 07:26:31 |