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Navigation panel

Show databases navigation as tree In the navigation panel, replaces the database tree with a selector
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Logo link URL URL where logo in the navigation panel will point to.
Logo link target Open the linked page in the main window (`main`) or in a new one (`new`).
Enable highlighting Highlight server under the mouse cursor.
Maximum items on first level The number of items that can be displayed on each page on the first level of the navigation tree.
Minimum number of items to display the filter box Defines the minimum number of items (tables, views, routines and events) to display a filter box.
Recently used tables Maximum number of recently used tables; set 0 to disable.
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Navigation panel width Set to 0 to collapse navigation panel.

Customize the navigation tree.

Navigation tree

Maximum items in branch The number of items that can be displayed on each page of the navigation tree.
Group items in the tree Group items in the navigation tree (determined by the separator defined in the Databases and Tables tabs above).
Enable navigation tree expansion Whether to offer the possibility of tree expansion in the navigation panel.
Show tables in tree Whether to show tables under database in the navigation tree
Show views in tree Whether to show views under database in the navigation tree
Show functions in tree Whether to show functions under database in the navigation tree
Show procedures in tree Whether to show procedures under database in the navigation tree
Show events in tree Whether to show events under database in the navigation tree
Expand single database Whether to expand single database in the navigation tree automatically.

Servers display options.

Servers

Display servers selection Display server choice at the top of the navigation panel.
Display servers as a list Show server listing as a list instead of a drop down.

Databases display options.

Databases

Minimum number of databases to display the database filter box
Database tree separator String that separates databases into different tree levels.

Tables display options.

Tables

Target for quick access icon
Target for second quick access icon
Table tree separator String that separates tables into different tree levels.
Maximum table tree depth

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Browse mode

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Browse mode

Table navigation bar Use only icons, only text or both.
How to display various action links Use only icons, only text or both.
Allow to display all the rows Whether a user should be displayed a "show all (rows)" button.
Maximum number of rows to display Number of rows displayed when browsing a result set. If the result set contains more rows, "Previous" and "Next" links will be shown.
Default sorting order `SMART` - i.e. descending order for columns of type TIME, DATE, DATETIME and TIMESTAMP, ascending order otherwise.
Highlight pointer Highlight row pointed by the mouse cursor.
Row marker Highlight selected rows.
Grid editing: trigger action
Grid editing: save all edited cells at once
Repeat headers Repeat the headers every X cells, `0` deactivates this feature.
Limit column characters Maximum number of characters shown in any non-numeric column on browse view.
Where to show the table row links These are Edit, Copy and Delete links.
Show row links anyway Whether to show row links even in the absence of a unique key.
Primary key default sort order Default sort order for tables with a primary key.
Remember table's sorting When browsing tables, the sorting of each table is remembered.
Relational display For display Options

Showing rows 0 - 12 (13 total, Query took 0.0016 seconds.) [name: WELCOME TO OSTICKET... - %{COMPANY.NAME} HELP DESK ACCESS...]

SELECT * FROM `ost_content` ORDER BY `name` DESC

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Filter rows:

			id	isactive	type	name 1	body	notes	created	updated
Edit	Copy	Delete DELETE FROM ost_content WHERE `ost_content`.`id` = 4	4	1	registration-staff	Welcome to osTicket	<h3><strong>Hi %{recipient.name.first},</strong></...	This template defines the initial email (optional)...	2026-04-28 07:26:31	2026-04-28 07:26:31
Edit	Copy	Delete DELETE FROM ost_content WHERE `ost_content`.`id` = 7	7	1	registration-client	Welcome to %{company.name}	<h3><strong>Hi %{recipient.name.first},</strong></...	This template defines the email sent to Clients wh...	2026-04-28 07:26:31	2026-04-28 07:26:31
Edit	Copy	Delete DELETE FROM ost_content WHERE `ost_content`.`id` = 12	12	1	access-link	Ticket [#%{ticket.number}] Access Link	<h3><strong>Hi %{recipient.name.first},</strong></...	This template defines the notification for Clients...	2026-04-28 07:26:31	2026-04-28 07:26:31
Edit	Copy	Delete DELETE FROM ost_content WHERE `ost_content`.`id` = 2	2	1	thank-you	Thank You	<div>%{ticket.name}, <br> <br> Thank you for conta...	This template defines the content displayed on the...	2026-04-28 07:26:31	2026-04-28 07:26:31
Edit	Copy	Delete DELETE FROM ost_content WHERE `ost_content`.`id` = 9	9	1	banner-client	Sign in to %{company.name}	To better serve you, we encourage our Clients to r...	This composes the header on the Client Log In page...	2026-04-28 07:26:31	2026-04-28 07:26:31
Edit	Copy	Delete DELETE FROM ost_content WHERE `ost_content`.`id` = 13	13	1	email2fa-staff	osTicket Two Factor Authentication	<h3><strong>Hi %{staff.name.first},</strong></h3> ...	This template defines the email sent to Staff who ...	2026-04-28 07:26:31	2026-04-28 07:26:31
Edit	Copy	Delete DELETE FROM ost_content WHERE `ost_content`.`id` = 5	5	1	pwreset-staff	osTicket Staff Password Reset	<h3><strong>Hi %{staff.name.first},</strong></h3> ...	This template defines the email sent to Staff who ...	2026-04-28 07:26:31	2026-04-28 07:26:31
Edit	Copy	Delete DELETE FROM ost_content WHERE `ost_content`.`id` = 3	3	1	offline	Offline	<div><h1> <span style="font-size: medium">Support ...	The Offline Page appears in the Customer Portal wh...	2026-04-28 07:26:31	2026-04-28 07:26:31
Edit	Copy	Delete DELETE FROM ost_content WHERE `ost_content`.`id` = 1	1	1	landing	Landing	<h1>Welcome to the Support Center</h1> <p> In orde...	The Landing Page refers to the content of the Cust...	2026-04-28 07:26:31	2026-04-28 07:26:31
Edit	Copy	Delete DELETE FROM ost_content WHERE `ost_content`.`id` = 6	6	1	banner-staff	Authentication Required		This is the initial message and banner shown on th...	2026-04-28 07:26:31	2026-04-28 07:26:31
Edit	Copy	Delete DELETE FROM ost_content WHERE `ost_content`.`id` = 10	10	1	registration-confirm	Account registration	<div><strong>Thanks for registering for an account...	This templates defines the page shown to Clients a...	2026-04-28 07:26:31	2026-04-28 07:26:31
Edit	Copy	Delete DELETE FROM ost_content WHERE `ost_content`.`id` = 11	11	1	registration-thanks	Account Confirmed!	<div> <strong>Thanks for registering for an accoun...	This template defines the content displayed after ...	2026-04-28 07:26:31	2026-04-28 07:26:31
Edit	Copy	Delete DELETE FROM ost_content WHERE `ost_content`.`id` = 8	8	1	pwreset-client	%{company.name} Help Desk Access	<h3><strong>Hi %{user.name.first},</strong></h3> <...	This template defines the email sent to Clients wh...	2026-04-28 07:26:31	2026-04-28 07:26:31

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